Managing a growing Complex Rehabilitation Technology (CRT) practice today demands a modern platform and practical features that streamline your team's workflows, ensure compliance, enable proactive financial management, and enhance patient experiences. As CRT providers face growing operational pressures and rising patient expectations, many find that Nymbl's all-in-one CRT solution offers the capabilities they need to thrive and grow. This blog examines Nymbl’s product approach, next-generation platform, and practical features that lead CRT providers to switch from legacy platforms to Nymbl. Benefits of Switching to Nymbl First, let's explore a few of the key benefits that CRT providers achieve when they run their business with Nymbl: • Streamlined Workflows. Nymbl simplifies and automates many crucial processes for CRT teams. The solution reduces manual tasks, from intake and scheduling to claims management and financial reporting. This allows staff to focus less on paperwork and more on their highest-value efforts, such as improving claims management or delivering exceptional patient care. • Faster Payments. Nymbl's efficient claims management reduces billing errors and speeds up reimbursements, helping CRT providers get paid faster and improve cash flow. Nymbl also offers outsourced revenue cycle management services, handling everything from accuracy checks and claim submissions to accounts receivable management and payment posting. • Data-Driven Decisions. With comprehensive, intuitive reporting, Nymbl empowers CRT providers to make more informed decisions based on data. This insight and control help CRT providers optimize every aspect of operations, from patient care to financial management. • Improved Patient Experience. Nymbl is designed to enhance every aspect of the patient journey, from intake to assessments and payments. By smoothing every patient interaction, Nymbl allows CRT teams to focus on delivering exceptional patient care. Top Nymbl Capabilities for CRT Providers Let’s explore Nymbl’s practices, platform, and product features that deliver an elevated experience and improved performance for CRT providers. The Nymbl Approach to Supporting CRT Providers Any discussion about the value Nymbl delivers starts with our partnership with CRT teams and their experience with our company and product, from implementation and training to ongoing collaboration on product enhancements. Nymbl takes an integrated approach to data migration, implementation, and training to ensure your practice is up and running rapidly with Nymbl. Once your data is migrated, you always have access — your data is yours, and it's always easy to export it for any reason. Our team has a relentless focus on exceptional customer support with dedicated contacts on our team, real-time availability through online chat, and a robust help center, all of which power our Net Promoter Score (NPS) of 85+. Finally, our customer-driven approach to development means our team hears your voice. With ten or more new releases yearly, Nymbl ensures continuous innovation, keeping your business equipped with the latest enhancements and capabilities. Don't just take our word for it, hear from our satisfied customers here. Nymbl's Cloud-Native Technology Next, let’s explore how our technology platform differs from rigid legacy solutions that may be web-enabled but are not built on a modern platform. Nymbl's cloud-native SaaS platform offers seamless scalability, robust security, and an optimized user experience. With a modern, user-friendly interface, Nymbl provides a clean, intuitive experience that simplifies onboarding and daily tasks. Nymbl’s mobile-friendly design allows users to access the platform anywhere on any device to manage tasks, complete home assessments, and check reports. In addition, Nymbl centralizes documents and notes to eliminate the need to switch between different product sections or modules to search for relevant documents. Nymbl’s Practical Features That Optimize CRT Team Performance Let’s take a closer look at the features that enable efficiency in patient interactions and internal workflows that are essential for any CRT provider: • Streamlined Patient Intake, Scheduling, and Payments—Nymbl simplifies intake with a single-page patient intake that efficiently captures all necessary details without navigating around multiple areas of the product. It also integrates calendar management with Outlook and Google for easier scheduling, automatic appointment confirmations to reduce no-shows, and seamless credit card processing for simplified patient transactions. • Mobility for ATPs and Clinicians—Not only is Nymbl built for any user to access the product from anywhere, any device, but Nymbl also helps mobile staff gain efficiencies during visits to patients’ homes or to multiple locations. Features such as quick access to maps for navigating to a patient’s address, mobile assessments that automatically update the patient chart, and instant media capture to easily upload images directly to Nymbl (not to your phone) take a little work out of each step that adds up to significant efficiency gains. • Optimized Billing and Business Management— Nymbl equips CRT providers with powerful operational features that enhance efficiency, ensure accuracy, and provide valuable data insights. Reduce manual entry with the ability to digitize and autofill any form with information from a patient chart. Achieve more efficient claims management with a single-page hub and automate billing for Medicare-capped equipment rentals. Simplify financial workflows by automating ERAs, EOBs, and remittance postings through Nymbl’s integration with Waystar. A robust and intuitive AR tracking module and flexible financial reporting tools make it easier to manage outstanding balances and close the books effectively. Finally, Nymbl's business intelligence dashboards and drill-down reporting enable more informed, data-driven decisions.

As an O&P practice, your primary focus is always patient care and achieving the best possible outcomes. However, balancing the demands of patient care with the need to manage administration, billing, and the financial health of your practice can be challenging. The complexity of healthcare billing and ongoing regulatory changes can often feel like it takes away from your focus on the people you serve. Managing claims, dealing with denials, ensuring timely reimbursements, and maintaining compliance require specialized knowledge and significant administrative effort. This dual focus can strain resources and threaten a practice's growth. Nymbl understands these challenges. We are here to help, and we believe our approach and commitment to responsive customer care will make a difference for your business. Nymbl's O&P Revenue Cycle Management Services At Nymbl, our focus on streamlining O&P operations extends beyond the capabilities of our software: Nymbl offers specialized O&P Revenue Cycle Management (RCM) services for our customers using the Nymbl practice management platform. This service helps your practice get paid faster, reduce denials, and lessen administrative burdens so you can focus on your core strength: delivering exceptional patient care. Here is an overview of the RCM services Nymbl offers its customers: End-to-End Billing Services. Nymbl’s comprehensive O&P RCM services manage the entire billing process, including reviewing claims for accuracy and compliance prior to submission, submitting claims after validations, managing accounts receivables and denials, and posting payments upon receipt. Seamless Software & Services. Our O&P billing experts work within your instance of the Nymbl software platform. This ensures real-time data, eliminates the need for third-party integration, and, since the platform always has the latest payer rules, we can submit clean claims for faster payment. Real-Time Financial Transparency. Once a month, the team guides you through a comprehensive review for total visibility into the revenue cycle process and results. And with the Nymbl platform’s dashboards and reporting, you always have real-time visibility. Flexible Service Options. Practices can choose from comprehensive services or “a la carte” supplemental services that complement your existing billing processes if you are growing too fast, understaffed, or looking to improve in a specific area. What Makes Nymbl RCM Services Right for Your Business? Nymbl offers a unique combination of expertise, advanced technology, and responsive customer service, making our team an ideal partner for your practice: O&P-Specific Expertise. Nymbl's billing experts have extensive knowledge of O&P-specific payer rules and regulations and specific knowledge of how best to use the Nymbl platform. Specialized Tools. At Nymbl, we are all about streamlining and improving processes. For example, we use AI-assisted claims scrubbing and a Stripe integration for instant payment adjudication. And we continuously pursue new ways to optimize workflows. In-House Team. Nymbl maintains an in-house team of experts with deep knowledge of our customers to ensure consistent quality and the highest standards in execution. We don’t outsource your business. Responsive Service. Our commitment to responsive customer service and a collaborative approach ensures honest and transparent communication, with a dedicated team ready to promptly address any questions or concerns. Creating Value for O&P Practices Nymbl’s RCM services create significant value for O&P practices by addressing key challenges and optimizing financial operations. Get Paid Faster. Streamlined processes and fewer denials lead to quicker reimbursement, improving cash flow. Lower Costs . By partnering with our team, practices can avoid the high costs of hiring, training, and managing an in-house billing team. Predictable Cash Flow. Faster claim submissions and reduced denials lead to more predictable and consistent revenue streams that keep your practice healthy. Focus on Patient Care . By handling the complexities of billing, Nymbl helps you stay focused on changing patients' lives and improving their outcomes and satisfaction. Compliance and Risk Management . Nymbl's platform and team stay up-to-date with regulations and payer requirements to reduce the risk of audits and penalties. Scalability and Flexibility. You can tailor and right-size RCM services to fit your business, and as you grow, we can scale our team with you. Ensuring Financial Health and Growth For O&P practices like yours, partnering with Nymbl for RCM services means more than just outsourcing billing tasks. It represents a strategic decision to enhance operational efficiency, reduce administrative burdens, and focus on delivering exceptional patient care. Ready to transform your practice's revenue cycle management? We would love to talk with you about it. Schedule a meeting with one of our RCM experts today to discover how our tailored RCM services can streamline your billing processes, improve cash flow, and allow you to focus on what truly matters—your patients.